New 2023 Keystone RV Hideout 38FQTS
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Great customer serviceI have to say that I had great customer service. Even though we didn’t end up purchasing a travel trailer, Sean was very kind. Robin in finance was kind as well. I had a great experience at Avalon in Medina. Thank you so much for your time! I appreciate you!
WarrantyHad some warranty issues with our new RV. Contacted Jeff in service and was told to bring it right in. Did so and Jeff had Steve in the service department go over our problems. Steve was great to work with and got everything fixed and took the time to show us what he did plus he answered our question.
ResearchWe began our search for our first trailer. We did our research, and got an idea of what we were looking for. We submitted a request to come look at a user trailer and they contacted us immediately. Jeff, the service manager, set up an appointment for us to come look. Once we got up there he was very
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